1. Have you ever called for pizza delivery?
2. Have you ever had a problem with your phone bill? What did you do?
3. Have you ever dialed the wrong number? What happened? How did you feel? (frustrated, embarrassed, relaxed, etc.)
4. Have you ever left a voice mail or a message on an answering machine?
5. Do you have a cellular/mobile phone?
6. How many phone calls do you usually make in one day?
7. How many phone calls do you usually get in one day?
8. How many people in your family have a cell phone?
9. What cellphone company do you use?
10. How did you decide to use this company?
11. Are you happy with this company?
12. About how many text messages do you send in a day?
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