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segunda-feira, 31 de maio de 2010

COMPLAINING

1) What kinds of things do you complain about?
2) When was the last time you complained about something?
3) Have you ever written a letter or e-mail of complaint?
4) Do you like complaining?
5) What is your complaining style – polite or aggressive?
6) How often do you complain to yourself in public?
7) Do you think complaining relieves stress?
8) Do you like to watch when other people complain?
9) Have you ever got a better service after you’ve complained?
10) Why might people complain about you?

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